Address: SGI Offices, MAdford Retail Park, Foregate Street, Stafford, ST16 2QY

Tel: 03301 231937


Carers Hub

The Staffordshire and Stoke-on-Trent Carers Hub went live on Thursday 1st October 2015

The new Carers Hubs will ensure that there is a single point of contact (see letter) to coordinate and improve access to local information and support for carers and professionals.  Improved access and gateway into local level carer support will be achieved with one lead provider (People Plus), through a partnership approach with other sub contracts and arrangements.


The Hubs are based at:

Hanley – Suite 9, the Forecourt, Albion Street, Hanley Stoke on Trent, ST1 1QH

Stafford – SGI Offices, Madford Retail Park, Foregate Street, Stafford, ST16 2QY

There will be spokes offering a range of options within districts and these will develop over time to enable a local offer for carers.


The types of support and services available within the Carers Hub will be:

  • Information, advice and guidance
  • Assessment and support planning
  • Advocacy
  • Personal Wellbeing Budgets
  • Provision of emotional health and wellbeing support
  • Training – for professionals and carers
  • Promotion and awareness raising
  • Peer and befriending support
  • Crisis prevention
  • Volunteering opportunities
  • Transition support
  • Engagement and Involvement
  • Young carers targeted provision

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